Support for Test Takers ::Certiport

Support for test candidates

Looking for a public testing center?

Follow these steps to resolve any issues that may arise related to your testing experience.

Step 1: Check the Site directory & FAQs

Navigate through a directory of our site with direct links sorted by topic.
Read answers to the most frequently asked questions about testing with Certiport.

Step 2: Learn how your Test Candidate account works

Your Certiport Test Candidate account provides access to all system functions for test takers — everything from using exam vouchers to printing certificates. Learn more

Step 3: Contact candidate services

If you still have questions, contact candidate services:

Inside United States
International (Outside United States)

Important

Support links

Exam information

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Support for test candidates

Looking for a public testing center?

For Test Candidates inside the U.S.

United States:

For Test Candidates outside the U.S.

International:

Step 1: Check the Site directory & FAQs

Step 2: Learn how your Test Candidate account works

Step 3: Contact candidate services

Certifications

Educator resources

Learner resources

Buy

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Testing Centers / Test Candidates

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Support for test candidates

Looking for a public testing center?

For Test Candidates inside the U.S.

United States:

For Test Candidates outside the U.S.

International:

Step 1: Check the Site directory & FAQs

Step 2: Learn how your Test Candidate account works

Step 3: Contact candidate services

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