| Error Code |
Error Description |
| 22000 |
An error has occurred. Please contact customer support. |
| 22001 |
Internal communication problem with the CertiportNow service. Please restart using the icon in the footer or try again later. |
| 22002 |
Internal communication problem with the CertiportNow service. Please restart using the icon in the footer or try again later. |
| 22003 |
Internal communication problem with the CertiportNow service. Please restart using the icon in the footer or try again later. |
| 22004 |
Failed to create script. See Compass log for more information. |
| 22005 |
Installation data for the following Office Activation ID is not yet fully supported: {0} |
| 22006 |
Autodesk license not found. Please try again. |
| 22007 |
Autodesk license verification failed. Please see your proctor or contact customer support. |
| 22008 |
Either an exam group must be entered or an entry selected. |
| 22009 |
The Exam Group ID is invalid. Please check the ID and enter it again, or see the Certiport Center Administrator for assistance. |
| 22010 |
The exam selected is not downloaded yet. Please contact your Proctor or Administrator for assistance. |
| 22011 |
Voucher is invalid. (XXXX-XXXX-XXXX-XXXX) |
| 22012 |
The Exam Group is setup for an exam that is not compatible with the version of Microsoft Office installed on your computer. Please change your Exam Group selection, or contact your Proctor or Administrator for assistance. |
| 22013 |
Please select or enter a Voucher, or select that you do not have one and then click “Next”. |
| 22014 |
This Exam Group is assigned an exam which is not compatible with this Voucher. Please change these selections or contact Customer Support for further assistance. |
| 22015 |
In order to proceed, a Proctor must log in and associate this machine to a Certiport Authorized Testing Center. |
| 22016 |
This machine is configured as a LAN server and cannot deliver exams. To take an exam, please login to a Client machine. For further assistance, please contact your Proctor or Administrator. |
| 22017 |
This machine is configured as a LAN server and cannot deliver exams. To take an exam, please login to a Client machine. For further assistance, please contact your Proctor or Administrator. |
| 22018 |
This Non-Disclosure Agreement must be accepted to take the exam. |
| 22019 |
We are still installing required components for your exam. This may take a few moments to complete. |
| 22020 |
An error occurred while updating exam content. |
| 22021 |
Unable to start ITD pre-check. Please try again later. |
| 22022 |
Required fields have invalid or missing information. |
| 22023 |
The voucher input specifies a single exam and we could not find this exam in our system. Please see your Proctor or contact Customer Support. |
| 22024 |
System Error. Please restart Compass to take this exam. If this issue persists, please contact Customer Service. |
| 22025 |
System Error. Please restart Compass to take this exam. If this issue persists, please contact Customer Service. |
| 22026 |
Update your Compass to the latest version. |
| 22027 |
System Error. Please restart Compass to take this exam. If this issue persists, please contact Customer Service. |