Professional Communication Exam
The Critical Career Skills (CCS) Professional Communication exam validates that candidates entering the workforce understand key communication principles and skills that are necessary to be effective in a work environment. While the key skill being measured is communication, the nature of this exam will also help students with the other 3 of “the 4 C’s”:
- Critical Thinking – which will happen as they think through how to effectively communicate
- Collaboration – which will stem from effectively communicating with others
- Creativity – which is required to present appealing communications
Why should job candidates seek a Professional Communication Certification?
Poor communication is very expensive for companies. Studies have been done that estimate businesses with 100 employees lose an average of $420,000 per year due to poor communication between employees. The cost goes up based on the number of employees.2
The Professional Communication certifications give job candidates the proof they understand good communication and have the skills needed to be effective and efficient in their jobs, while saving the company money by not communicating poorly.
About the Professional Communication Certification
The CCS Professional Communication exam is a box exam with innovative selected response options. The core concepts include professional communication skills; effective verbal, nonverbal and listening skills; creating business deliverables; effectively delivering a message; receiving communications; and analyzing communication scenarios. When a question deals with visual communications, there are corresponding visuals to illustrate. Same for written communications.
It is a 50-minute exam with approximately 40-45 questions. An individual preparing to take this exam should have approximately 150 hours of instruction and hands-on experience in formal communication theory and practice.
The proficiency level expected for the exam can be attained through learning and practice tests. This level of knowledge required to pass the exam is outlined in the . The Exam Objectives are the basis for all the learning materials, practice tests, and certification exams.
Additional Resources
Exam details